Delete Your Data
Last updated: 2026-10-27
1. What data exists
Data stored only on your device (local data). This data is kept on your device only and is removed when you delete the app.
Cloud data. Stored with Google Firebase (Firestore, location eur3, the European multi-region) and linked to a random anonymous Firebase ID: growth, vaccination, teething and development records, favorites, weekly plans, usage counters, the notification (FCM) token and forum content. Cloud data is kept until you delete it.
The app currently has no menu that deletes cloud data.
2. How to request deletion
You can send a deletion request by e-mail to [email protected].
Requests are answered within 30 days at the latest.
An honest note: your cloud data is linked to a random anonymous ID, and this ID is not shown in the app. From an e-mail request we may therefore be unable to tell which records are yours, and we may ask you for additional information to assess your request.
3. Reinstalling the app does not delete cloud data
The anonymous ID is kept in the device Keychain, so after you delete and reinstall the app your cloud data stays reachable with the same ID.
4. Subscriptions
Deleting your data does not cancel your subscription. Subscriptions are managed by Apple/Google and RevenueCat, so you must cancel separately in your App Store or Google Play settings.
5. What may remain
- Forum content is hidden from view when deleted (soft-delete); it is not erased.
- Forum report records are kept for up to 12 months after resolution.
- Analytics data is kept for up to 14 months.
- Purchase and subscription records are managed by Apple/Google and RevenueCat and are not covered by our deletion.
6. Withdrawing AI (Gemini) consent
You can withdraw your AI consent from the Profile screen. This is separate from deleting your data.